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Helping to Automate Retailers
At kernTerminal, we aim to make product delivery and return simple, intuitive, and fast for your customers. Our smart lockers will provide you with comfort, optimization of the sales and returns process, and efficiency during the hours your establishment is open.
We have software that adapts to the needs of each retail company since we have a long history worldwide within the retail sector, guiding, supporting, and seeking the best solution based on the needs of the company, the market, and the demand of the company.
If your needs require it, the software can be customized to integrate with the current applications or platform, always with maximum data security and the latest connectivity solutions.
If you want to facilitate a seamless customer experience, an Omnichannel process is what you are looking for.
Single-channel commerce will limit selling in one way, but with multichannel retail, you will have multiple ways to make sales, such as in-store, click&collect or online.
As a retailer, you should reduce the retail operation, such as bills, registrations or operating manuals, to reduce personnel and handling costs. Our smart lockers will do the same, helping you to aim this matter, reduce waiting time for your customer, and create a more efficient work environment for the business.
You can place our lockers outdoors or indoors, giving customers access to orders 24/7. You can also give the option of picking up the order the same day they make the purchase.
Automated self-service lockers can make a customer purchase collection as easy and quick as ordering, paying online and picking up their goods in the closest retail smart locker.
If the smart retail locker is inside a store, it will mean that it will attract more foot traffic. It equates to a higher volume of opportunities to market and encourages customers to drive in to buy something from the store. It will boost sales due to this increased foot traffic.
Customers won’t have to wait to pick up their goods. They will place an online order, and after the store drop-off the order in the locker, their customer to pick up the order. Customers will pick their goods up 24/7 from the lockers quickly and easily without having to ask for help or wait in line.
This easy customer flow will improve customer satisfaction and the efficiency and optimization of the retail Omnichannel experience.
Returns are always challenging for any business, so it is vital to streamline the returns as most of our processes take place online.
With a smart retail locker on your business, you will make the product return processes easier, so customers will be more confident to buy the goods if they have free and easy return shipping.
No queues
Easy to use
Contactless usage
Mobile and user Friendly
Fast pick-up and drop-off of orders
Accesible for disabled person
Parcel pick up
and returns
Good return
experience
Our core market is Europe, and we know the European Retail market in detail with terminal networks very well. In particular, we know how it works, the players, customers, and the store and customer needs.
Thanks to our long history within the sector, we know all the challenges the retail industry faces, so we anticipate demands and create solutions to meet the company’s needs.
Our offer includes a management and monitoring tool that provides you with all order collection and delivery events in real-time.
This tool includes Business Intelligence so that the company can analyze operations in real-time and thus optimize flows.
Due to the compact design and the wide range of solutions that we offer, with our lockers, you will be able to provide a unique service and attention to your customers, facilitating both the collection and return of the products without having to wait in long lines.
The highest level of innovation and practical implementation is guaranteed by many years of experience building and operating global network solutions in all sectors, particularly the retail industry.
We use our knowledge as the creator and operator of locker networks to constantly improve and rethink the necessary technology in software, hardware, and service. We develop and produce at a very high value-added level to not lose know-how. Our global customers present us with daily challenges, for which we develop scalable solutions that lead to significant improvements across all customers.
We know how to manage small and large projects using resources profitably. We have various solutions focused on the retail sector to optimize store flows and customer satisfaction.
Our solution consists of hardware, software, and service.
The hardware consists of many combinable lockers for all applications; it is also possible to customize them. We have a locker specifically for returns, which is fast and efficient for customers and store staff.
Our software is 100% white label compatible and consists of various tools, from administration tools, monitoring, and business intelligence, front-end for the client.
Our service includes different aspects, from site management, project management, delivery, installation, maintenance, support, and business consulting.
Each locker has a control unit. This can be equipped with physical controls such as a touchscreen, scanner, loudspeaker, etc., or everything can be completely controlled via an app.
With kernTerminal you can optimally adapt the hardware to the challenges of the location.
Our lockers can be powder coated in any color and resist all environmental influences.
The construction of the lockers offers a high level of protection against manipulation, burglary, and vandalism.
We offer a wide range of solutions to help you scale your business model and make it more profitable. You can take over some ready-made software, and others we can customize together. All Solutions can be used as white-label software with a centralized backend, frontend on the locker screen, or APP (iOS/Android). Our solutions contain a Monitoring and Management Tool (MMT) and Business Intelligence (BI) for big and small organizations.
Do not hesitate to contact us to tell us about your project and solve all the doubts and questions you may have.
Sistemas Kern S.A.U.
Calle Neptuno, 20
28229 Villanueva del Pardillo
Madrid – España
Mon-Fri
9am – 6pm
info@kernterminal.com